B2B Exchange Services
Extend your reach with visual communication
and collaborate more effectively with customers
and partners – anytime, anywhere.
Glowpoints Business-to-Business (B2B) Exchange Services for visual communication let you use video to reach outside of your business and collaborate more effectively with key partners and customers. Our B2B Exchange Services securely interconnect disparate networks and immersive telepresence and videoconferencing systems, to deliver seamless visual communication between all platforms and business networks around the world.
Our B2B Exchange Services enable you to:
- New! Connect to More Partners and Customers: Glowpoint operates the world's largest multi-vendor global business-to-business video exchange, with nearly 600 companies directly connected or registered to date. And now, with seamless access from the OpenVideo® B2B exchange to the Global Meeting Exchange (GMX), Glowpoint provides access for B2B visual communication to literally thousands of customers and partners worldwide.
- New! ONE Cost Efficient Pipeline to the Cloud: Glowpoint's new innovative Multi-Protocol Video Trunk™ provides direct access to the OpenVideo® cloud via a single connection that supports H.323, SIP, and the Telepresence Interoperability Protocol (TIP). It expands your B2B visual communication network at a fraction of the cost.
- Use the Widest Range of Telepresence and Videoconferencing Solutions: Unlike competing video exchange services, we are video system manufacturer neutral. We support B2B calling between immersive telepresence, conference room, and desktop systems from all of the leading manufacturers - including Cisco, Polycom, LifeSize and Avaya.
- Consistent, Secure Experience Globally: We have B2B exchange nodes in the US, Europe, and Asia Pacific. Video calls across the Glowpoint exchange include QoS, and a layered security approach, as well as network performance monitoring - all backed up by a guaranteed SLA.
New! Learn more about Exchange Services
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New! Learn more about the Multi-Protocol Video Trunk™ (MPVT)
When you sign up for Glowpoint's B2B Exchange Services, you get...
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Unlimited B2B Video Calling
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To other members on the Glowpoint exchange, as well as ad-hoc, pay-per-use exchange services to connect to partners on other exchanges.
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New! Flexible Access to the Cloud
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Connect to the OpenVideo® cloud and B2B exchange via the Internet or an MPLS or Ethernet QoS connection, with a Multi-Protocol Video Trunk.
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Directory Services
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Including a public B2B directory where you can easily find and connect to partners. You can choose to be publicly listed, or remain private.
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Simplified Dialing
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With unique video phone numbers, you can literally dial a customer or partner directly point-to-point, anytime you need to.
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Flexible, Easy Connection Options
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Dial a partner or customer directly, or utilize Glowpoint's Video Bridging Services to have your calls managed for you, including Concierge services.
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Scheduling
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With Glowpoint's CustomerPoint portal, you can setup B2B calls on your own, with the option to have calls auto-launch and be recorded for later viewing.
Produces over 100,000 videoconferences annually.